At Ajmairy Garments, customer satisfaction and trust are our top priorities. To maintain fairness and product quality, we offer exchanges under the following conditions:

Items Eligible for Exchange

• Must be unused, unwashed, unaltered, and unopened

• Only current-season items are exchangeable

• Must be in original packaging with all tags attached

• Must be accompanied by the original purchase invoice or online order reference number

Exchange Guidelines

• Exchanges are accepted within 7 days of purchase

• Customers are responsible for courier or shipping charges for returning or exchanging items

• All exchanges are subject to stock availability

Non-Exchangeable Items

• Discounted or clearance items

• Packets missing pieces

• Imported stock

• Fancy items from the frock department

Refunds

• No cash refunds are available under any circumstances

• Only exchanges or store credit will be offered

Order Cancellation Policy

Ajmairy Garments reserves the right to cancel an order if:

• The item is out of stock

• There is a pricing or listing error

• Payment is declined

• The customer fails to confirm the order with our online representative

Customer Care

For wholesale inquiries, exchanges, or complaints, please contact our support team:
Email: customercare@ajmairy.com
Phone: 0300-1116111
Timings: Mon-Sat: 09:00 am - 06:00 pm